By accessing or using our platform, you agree to the practices described in this policy. We value your trust and are committed to safeguarding your personal data.
1. Information We Collect
- Account Information: Name, email address, and phone number provided upon registration.
- Profile Details: Location (city, state, zip code), preferences, and saved listings.
- Listing Data: Titles, descriptions, photographs, asking price, and item category.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, actions taken, interaction frequency, and search queries.
- Chat Messages: In-platform communication between buyers and sellers to ensure marketplace security.
- Location Data: Geolocation coordinates if enabled in browser/device settings.
- Push Notification Tokens: Delivered securely to alert you of incoming messages and listing updates.
2. How We Use Your Information
- Create, authenticate, and maintain your account profile.
- Publish, display, and search-index your classified ads.
- Enable secure direct buyer-seller messaging without exposing personal email addresses.
- Optimize platform performance, site speeds, and mobile usability.
- Deliver relevant notifications regarding listing status, inquiries, or security updates.
- Detect, prevent, and mitigate fraud, spam, harassment, or policy violations.
- Provide customer support and resolve user inquiries.
- Comply with applicable local, state, and federal laws and legal obligations.
3. How We Share Information
We do NOT sell your personal data to third parties.
- Service Providers: Trusted third-party cloud infrastructure (hosting, image CDN, transactional email, analytics) bound by confidentiality obligations.
- Law Enforcement: When required by court order, subpoena, or legal statute, or to protect user life and safety.
- Other Users: Your chosen display name, avatar, and active classified ads are publicly visible. Contact info remains private unless voluntarily shared.
4. Cookies and Tracking Technologies
We use cookies and local storage to remember your authentication session, preserve your chosen location filters, analyze site traffic, and protect against bot abuse. You may disable cookies in your browser settings, although certain features such as staying logged in may become unavailable.
5. Data Storage and Security
We employ industry-standard security protocols including HTTPS TLS encryption, secure database access tokens, hashed credentials, and regular vulnerability scanning. While we strive to protect your personal data, no online transmission method is 100% infallible.
6. Your Privacy Rights
You have the right to access, update, correct, or permanently delete your account data and all associated listings. To submit a data request or close your account, contact our support team or use the account settings panel.
7. Children's Online Privacy
USDeclutter is intended strictly for users 18 years of age and older. We do not knowingly solicit or collect information from children under 13 under the Children's Online Privacy Protection Act (COPPA). Any detected accounts will be deleted immediately.